Pump Service-Repairs-Parts are a key component of the Hayes Pump customer service difference. Planned maintenance programs and fully trained personnel are key to keep your pumps operating at prime efficiency, with minimum downtime. Hayes Pump offers everything you need to achieve this. When you do need repairs, Hayes Pump will get you back in operation as fast as possible.
At Hayes Pump, our primary focus is our customers. We realize how important it is to get accurate and timely order information, which is why we have a dedicated Customer Service Team ready to serve your needs. Our staff of professionals is trained to handle all your questions and concerns, getting the answers and information you need quickly without the hassle. Our mission is to exceed your expectations and to be the best choice for your pumping needs each and every day.
Repairs
Hayes is a factory trained and authorized repair center for all the rotating equipment manufacturers we represent. We are “Independently Audited” to ensure our processes from initial inspection through assembly and final testing exceed the highest industry standards in rotating equipment repair.
Our highly skilled pump technicians have years of troubleshooting experience specific to the rotating equipment field. Whether located in the field in operation or “in house” at our repair facilities, our technicians can troubleshoot and solve your pumping issues, regardless of the manufacturer.
Field Service
Hayes Pump has a fleet of fully equipped field service vehicles, manned by highly trained service technicians. We can work with you on regularly scheduled preventative maintenance programs as well as complete field inspection, teardown, repair, reassembly and field alignment.
Customers utilize Field Services for installation and commissioning, troubleshooting, and field repairs of pumps, pumping systems and other pieces of rotating equipment. Let us save you time by coming to you.
Pump Parts
Hayes Pump has a fully staffed, factory trained parts department, centrally located, to save you time and money searching for the correct answers. Hayes is fully committed to protecting your investment in your pumping equipment.
Our dedicated aftermarket parts sales team is available to help you with your pump maintenance and parts inventory needs. We maintain inventory for all our major manufacturers and have relationships to provide you with access to parts for a variety of equipment manufacturers. Our parts team can help you decide the best choice when it comes to maintaining your equipment.
If you have a serial number, Hayes will do the rest of the work locating and pricing those parts for you. If you don’t have a serial number, our Field Sales Engineers will survey your equipment in the field to help solve that parts puzzle with you.
Please contact us for assistance with service-repairs-parts anytime.
